Making the best hiring decisions

Selecting the right candidate the first time around is worth investing a little time and thought. No one can guarantee 100% success, but you can dramatically improve your odds with a structured process.

Here’s the process I recommend to my clients:

  1. Know the Critical Success Factors for This Job. Get clear on the critical success factors for the job – what characteristics will be Continue reading

Reduce your risks in workplace harassment

So, is this the kind of adverse publicity and expense your company needs?

ABM Industries Settles EEOC Sexual Harassment Suit For $5.8 Million. [September 2, 2010] ABM Industries, Inc… will pay $5.8 million and provide other relief to a class of 21 Hispanic female janitorial workers, settling an egregious sexual harassment lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC), the federal agency announced today… [EEOC press release]

ABM article on MSNBC.comThis is a nightmare of a media story for any company. And for ABM it was front page fodder on MSNBC.comLATimes.com and other national media outlets that picked up the EEOC press release above.

What happened to these women is shocking. The outcome from the EEOC lawsuit is not.

This did not have to happen and the company did not have to have this level of liability for the actions of its employees. Sound preventative practices Continue reading